Our Privacy Policy covers our webportal https://newzealandluxury.nz/

In this Privacy Policy, the following expressions have the meanings set out:

'Website' means https://newzealandluxury.nz/ website through which services are offered;
'Services' means any of the services offered by this website;
'Member' means a paid registered member who sells items on this website;
'Item', 'Items' means goods, products, property or service (Experience) that may be bought or sold through the website;
'We', 'Us' and 'Our' are a reference to our website;
'You' and 'Your' refer to you;
'Listing' means any listing advertised on this website through which you advertise any item or service;
'Seller' is a person or company placing a listing.

For signing up to our paid services, whether as a person or a business, we require your full name, your email address, username, and password, postal address and phone number.

When you advertise your listing, we collect content of the listing, including photographs, images, and your contact information.

Your listing is publicly visible.

Parts of the information like your name, address etc will be publicly visible. Information like personal photographs you provide are listed and publicly visible.

We may verify your identity when you list your advertisements with us.

When you email us, we collect all email correspondence.

When you phone us, we may retain your phone call messages.

We retain information from feedback and any surveys provided to us.

Usage statistics

All listings including expired ones.

Analytics information is collected whenever our services are used using third party providers We may collect location information, IP addresses, hardware and software device information.

Statements and invoices billed to you and payment history.

Our website uses cookies.

We collect this information to be able to provide you with our services in a safe and trustworthy manner. We may use this information for staff training and quality assurance purpose. We will collect information to ensure lawful compliance on our behalf. Information is also stored on our backups.

We collect information for continuous improvement of our services to you.

We may collect identification like firearms license etc if needed for legal compliance.

Your listing is publicly visible to enable people to learn more about your listing.

All listings including expired ones are stored for trends analysis, for improving our services, for financial record keeping, for helping any legal proceedings,.

Parts of the information like your name, address, phone number, etc will be publicly visible to help buyers directly get in touch with you regarding your advertised listing.

Phone numbers and physical addresses are collected to get in touch with you regarding your account, your listing etc. as needed. Phone call messages and recordings may be retained for more than 3 years for staff training and quality assurance purpose or legal compliance reasons.

For seller, emails are used as a username to log into our Services. For sellers and others, emails may be collected for proving you with our newsletter, providing information which you may find helpful, promotional marketing including third party advertisements, advertising our products, and any other information with a clear option of being able to specifically unsubscribe from our newsletter.

Feedback and survey information and usage statistics is collected to improve our services and offerings to you.

IP addresses, time of access, hardware and software device information, page view and usage statistics may be collected for improving our services, our ranking.

Statements and invoices billed and payments history are collected for financial and tax purposes.

Cookies are used for storing information when you log into our website, for tracking customer behaviour on our website for improving our services to you. We may track customer habits and behaviour on our website to improve our product services

Personal information may also be used for detecting any fraudulent activity, in which case it may be disclosed to relevant authorities.

We do not collect credit card information. Also, we do not accept any payments using credit cards.

We may use third party services like Google maps who have their own Terms of Use and Privacy Policies.

Our listings may contain links to third parties. We have no control over these links or their privacy and usage policies. Any information you provide or any interaction you have with these links are entirely at your own risk.

We use the information for staff training, for quality assurance and improving our services to you.

Aggregated information about users without personally identifiable information will be used for us to make informed marketing and advertising decisions, trend analysis etc.

We may disclose your personal information if directed to us by courts or other government or legal agencies, where we believe this disclosure is mandatory.

Information publicly display on this website will be indexed by other third party search engines.

We will always take sufficient care to ensure your personal information is held securely by us. Should any breach occur, we will inform you and the Office of Privacy Commissioner. We continually update our procedures to ensure unauthorised access to personal information. However, in spite of our best efforts, in the current technological age, we cannot guarantee security of your personal information.

Information may be stored on servers in New Zealand and overseas.

Any personal data no longer required by us is securely deleted as soon as possible unless required for legal compliance reasons.

Should you wish to correct or update your personal information, please get in touch with us.